TEAM
Dedicated to customer service.
Combining years of experience, the RM COCO sales team and customer service is dedicated to providing an exceptional level of service and creative solutions. The entire staff continually strives to maintain the quality of product and service you expect from initial contact through order and delivery.
RM COCO CUSTOMER SERVICE
Providing extraordinary customer care.
800.325.8025 option 2 – fabric or option 3 – hardware
Our Customer Service Team is trained, experienced and available to assist you in placing orders, checking availability, pricing or to answer questions. They are well versed in fabric, trim, lining and the custom hardware lines carried by RM COCO. It is our mission to provide the highest level of customer care, with extraordinary emphasis on quality product, ethics, integrity and teamwork.
WORKROOM CUSTOMER SERVICE
High level of care on every order.
800.325.8025 option 1
The Workroom Customer Service Team is looking forward to assisting you with all forms of custom window and bedding treatments. We can help you from start to finish with custom workroom products. Custom Creations’ Customer Service will figure quotes for custom workroom products, enter orders, schedule production and follow up on delivery dates. Let us be your custom workroom for everything from draperies, shades, top treatments, spreads, cornices and upholstered headboards.
ACCOUNT RELATIONS
Integrity and ethics in all we do.
800.325.8025 option 4
Account Relations will work with you and your Territory Manager in opening new accounts, establishing terms and assist in maintaining accounts in good standing. We strive to provide prompt and accurate service in answering invoicing questions and processing payments.